Patient Portal Donate

CHP Non-Discrimination Policy

Notice of Nondiscrimination and Accessibility Requirements

Discrimination is Against the Law

Download English Version
Download Spanish Version

Community Health Programs, Inc. (“CHP”) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)). CHP does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex. CHP provides:

  • Reasonable modifications to people with disabilities and free appropriate auxiliary aids and services to communicate effectively with us, such as:
    • Qualified sign language interpreters.
    • Written information in other formats (large print, audio, accessible electronic formats, other formats).
  • Free language assistance services to people whose primary language is not English, which may include:
    • Qualified interpreters.
    • Information written in other languages.

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact Tom Duchesne, Civil Rights Coordinator.

If you believe that CHP has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Tom Duchesne
Senior Vice President of Operations and Civil Rights Coordinator
442 Stockbridge Road, Great Barrington, MA 01230
413.528.9311 ext. 1143
or  email Mr. Duchesne

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Mr. Duchesne is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html. This notice is available at CHP’s website chpberkshires.org.

Notice of Availability of Language Assistance Services and Auxiliary Aids and Services (§ 92.11)

ATTENTION: If you speak English, free language assistance services are available to you. Appropriate auxiliary aids and services to provide information in accessible formats are also available free of charge. Call 413.528.9311 ext. 1143 or speak to your provider. This notice is available at CHP’s website: chpberkshires.org.