If you are a patient of CHP, you can access and download your medical records via the online patient portal. If you would like records sent directly to a third party, please use one of the links below.

Online Patient Requests For Sending Medical Records

Patient Release of Health Information

Community Health Programs has partnered with Sharecare to fulfill your requests for records. CHP is committed to protecting your medical information. For information about your rights and the obligations you have regarding the use and disclosure of your medical information, please see our Notice of Privacy Practices.

If you are our patient and would like to request your medical records, please click on the link below to complete your request for medical records. Our partner, ShareCare, will fulfill requests. You will be required to provide a valid email address and a government-issued ID.

Request Submission for Third-Party Requesters

If you are an attorney, insurance company, or any other entity requesting records from our facility, please click on the link below to upload your request along with the patient’s authorization.

FAQs

When will my online medical record request be ready?

Your records will be ready in 3-5 business days from the receipt of your electronic request.

How do I check the status of my request?

Go to https://recordstatus.sharecare.com 

How do I pay for my records and/or radiology images?

Go to: https://payonline.hds.sharecare.com 

How do I contact Customer Service?

You may call: 858-244-1811

Or

Contact Support for live chat: https://hds.sharecare.com/contact-us 

Unable to complete the online form?

Please visit your practice location for assistance from the receptionists. They are happy to help you submit your request form.